NAIL TIES SUPPORT
A few details before you order.
Review your design, order details and available support before completing a purchase.
Product information
Nail Ties products are nail-art stickers, not press-on nails. Product photographs show styling ideas. Read the description, package contents and application information supplied for the product you choose.
Follow the instructions provided with your set. Ask about anything that is unclear before ordering.
Reviewing an order
Check the product, quantity, price, contact details and delivery address before completing checkout. Review any shipping information and charges supplied for your order.
Keep your order reference and confirmation details. If something needs correcting, contact us promptly rather than assuming it has been changed automatically.
Orders and updates
Sign in to your account to view your order history and current store order status. Order status and carrier tracking are different types of information.
For questions about delivery, changes, returns or refunds, refer to the relevant support page and include your order reference when contacting us.
Keeping your account secure
Use an email address you can access and a unique password. Do not share your password or send it through the contact form.
Sign out when using a shared device. If you cannot sign in, use the password recovery option on the sign-in page.
Getting help
Check the shipping, returns and privacy information linked on this page. If you still have a question, contact us before ordering or provide your order reference for help with an existing purchase.
Need a hand?
Send us your question. For an existing purchase, include your order number so we can identify the order.