NAIL TIES SUPPORT
Your details, handled with care.
Understand the information used by your account, orders and support enquiries.
Information you provide
Account registration asks for your name, email address and a password. When placing an order or updating your account, you may also provide billing, delivery and contact details.
The contact form collects your name, email, topic, message and any order reference you choose to include. Please leave passwords and payment card details out of messages.
How the website uses information
Your account and order details support account access, order processing, order history and customer support. Contact enquiry details are used to understand and respond to the message.
Order and account messages may be generated as part of using the store, including password setup or recovery and changes to order status.
Cookies and saved favourites
The site uses browser storage and cookies to support functions such as signing in and keeping a shopping session. Favourites saved while signed out are held in that browser.
When you sign in, favourites can be saved to your account. Clearing browser storage can remove favourites that have not been saved to an account.
Services used with the store
Payment, email and other services depend on the providers enabled for the store. Their own privacy information may apply when you use those services. Fonts or embedded content can also load from third-party services.
If newsletter signup is enabled, read the information provided with the signup form before subscribing. Contact us if you need details about the services currently used.
Managing your details
You can update your account information and saved addresses after signing in. Use the password recovery form if you need to reset your password.
For a question or request about personal information associated with the store, use the contact page. Provide enough information to identify your account or order, without including a password or full payment details.
Need a hand?
Send us your question. For an existing purchase, include your order number so we can identify the order.